Frequently asked questions
Product Queries
What is included in the paint by numbers kit?
Your kit will contain your canvas, 3 paint brushes, 36 paints, a reference photo and hooks. If you have ordered the DIY Frame, you will also receive a frame.
Do I need additional paints or brushes?
No, our kits contain everything you'll need!
How long will it take to paint?
This really depends on how fast you can paint! It will certainly take you a few days though - so enjoy it and take your time!
What should I do with my finished canvas?
We'd say hang it on the wall!
Are the paint by numbers beginner friendly?
Yes, absolutely! Whether you're a beginner or advanced painter, you'll be fine!
Do I need to mix paints/colours?
No, there's no need!
Should I clean my brush between colours?
Yes, we recommend washing the brush in some cold water.
Does it take long to dry?
No, our acrylic paints do not take long to dry on the canvas.
Is this suitable for my child?
Yes, of course!
Do the numbers disappear as you paint?
Yes, the numbers will be hidden by the paint! Light colours like white may require 2 coats to completely hide the numbers.
Shipping Queries
Where do you ship?
We ship worldwide!
How much do you charge for shipping?
We offer standard international shipping for £3.00. However, we often run sales and remove our shipping costs!
Will I be sent a tracking number?
Yes, you will be sent a tracking number. If you wish to track your order, you can do that on our website or contact our team for support.
How long does it take to arrive?
In total, an average of 12-14 days. We first create your custom canvas which takes 2-3 days. Then we will package and ship your order using standard shipping!